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Data Deletion Instructions

Last updated: July 29, 2026

LeadRail lets you connect social accounts (such as Facebook and Instagram) so you can publish and manage content from one place. If you connected an account and want us to delete the data associated with it, you can request deletion at any time using either method below.

Delete your entire account

To erase everything, sign in and go to Settings → Data & privacy → Delete account. Deletion is scheduled 30 days out: during that window the account keeps working and you can cancel; after it, every contact, venture, message, and uploaded file is permanently and irreversibly erased, including all stored files. The same page has Export my data to download everything as JSON first.

Option 1 — Delete a connection yourself in the app

  1. Sign in to LeadRail.
  2. Go to Settings → Integrations.
  3. Find the connected platform (e.g. Facebook / Instagram) and click Disconnect.
  4. Disconnecting immediately revokes the stored access token and removes the connection record, including any Page IDs, Instagram Business account IDs, and tokens we obtained from that platform.

Option 2 — Email a deletion request

Send an email to hello@leadrail.xyz with the subject line “Data Deletion Request” from the email address on your account. Include the social account or Page you connected so we can locate the records. We will confirm and complete the deletion within 30 days.

What gets deleted

  • Access tokens and refresh tokens obtained from the connected platform.
  • Platform identifiers we stored (Page IDs, Instagram Business account IDs, profile IDs).
  • Any content queued or published records tied to that connection.

Data you never shared with LeadRail is never stored, and deletion does not affect content that already exists on the social platform itself — that remains under your control on Facebook, Instagram, or the relevant platform.

Contact

Questions about data deletion? Email hello@leadrail.xyz.